Analytics and Reporting

Teams Graph API for MAF ICIMS Reporting
Microsoft Teams Graph API for reporting

Update: 2020 February 25th Good news, we are beta testing the Microsoft Teams Reporting and things are looking good. We can’t tell but expect the Microsoft Graph API for Reporting to be released shortly. Update: 2019 September 12th We now…

Reporting on Skype for Business Online including Queues

Because Skype for Business online is being used more and more, we have ensured that MAF ICIMS™ fully supports this with the same extensive reporting and monitoring as with Skype for Business on-premises. MAF ICIMS™ can synchronize with AD online…