MAF ICIMS reporting now supports Microsoft Single sign-on (SSO)

Hello everyone, we have a nice new feature: MAF ICIMS reporting now supports Microsoft Single sign-on (SSO) Microsoft Single sign-on (SSO) is an identification system that allows MAF IICMS™ to use users information for verification and allow access. This frees…

Teams Graph API for MAF ICIMS Reporting
Microsoft Teams Graph API for reporting

Update: 2020 February 25th Good news, we are beta testing the Microsoft Teams Reporting and things are looking good. We can’t tell but expect the Microsoft Graph API for Reporting to be released shortly. Update: 2019 September 12th We now…

Reporting on Skype for Business Online including Queues

Because Skype for Business online is being used more and more, we have ensured that MAF ICIMS™ fully supports this with the same extensive reporting and monitoring as with Skype for Business on-premises. MAF ICIMS™ can synchronize with AD online…

AI Reporting for Skype for Business
Codie™ Skype for Business AI Reporting Bot

Very exciting times as we announce our AI Bot – CODIE. She allows you to use your Skype for Business IM box to chat and ask her to run Skype for Business reports. She harnesses the power of MAF ICIMS™…

MAF ICIMS Skype for Business User Adoption Reporting
MAF ICIMS™ Skype for Business User Adoption Map

We have released a Skype for Business User Adoption Map as part of the standard functionality available with MAF ICIMS™, thanks to those that gave us your ideas for this. It is V 1.0 so if you would like to…