Unified Communications and Collaboration Solutions

MAF InfoCom™ Solution

Microsoft Teams and Skype for Business Reporting Solutions

Microsoft Teams & Skype for Business Solutions

Unified Communication and Collaboration Monitoring, Analytics & Reporting

MAF ICIMS Analytics & Reporting for Cisco

Cisco CUCM Analytics and Reporting

Call Management, Call Accouning and Call Reporting for Cisco CUCM Call Manager

MAF ICIMS CC Real Time Call Queues Response Groups Agents Wallboard

Skype for Business Response Group Real Time Wallboards

Reporting for Skype for Business Response Groups & Presence

MAF UCR Voice Recorder for Skype for Business

Skype for Business Voice Recorder

Call Recording, Voice Recording for Skype for Business and Office 365

CDR’s based Historical Reporting for Skype for Business and Teams Response Group

Skype for Business Response Group Reporting

Both live real time wallboards and historical CDR based reporting for Teams and Skype for Business

MAF NMS DID DDI Range Number Management System

Unified Communications Number Management

Manage your phone numbers (DIDs, extensions, voice mailbox numbers) with the greatest of ease without the frustration.

Teams Analytics and Reporting

Microsoft Teams Call Queues and Auto Attendants Reporting

Full integration with AD online

Office365 en Teams Analytics and Reporting

Office 365 Reporting

Full integration with AD online – Including Queue Reporting

Teams en Skype for Business USer Adoption

Skype for Business and Teams User Adoption

Driving Skype for Business and Teams User Adoption by reports, dashboards and monitors