Call Management, Call Accouning and Call Reporting for Cisco CUCM Call Manager
Cisco Call Analyses, Call Accounting & Call Reporting
From day one MAF InfoCom™ works together with Cisco providing Call Management & Accounting solutions for the Cisco Call Manager (CCM) and now for the Cisco Unified Communications Manager (CUCM). Because of this long relationship we have many Cisco users amongst our customers worldwide and therefore we have a lot of experience in reporting on the Cisco CallManager, Cisco Unified Communications Manager and Call Manager Express
MAF ICIMS™ Call Management, Call Accounting, Call Analyses, Call Reporting & Telecom Expense Management for Cisco.
With the Cisco Unified Communications Manager (CallManager) Cisco delivers a highly reliable, scalable and stable communication platform with many features.
If you are looking for telephone reporting for your Cisco Unified Communications Manager, you have come to the right place. And not just for the plain delivery of the reports but also for the interpretation of the information found in these reports. MAF ICIMS is an economic tool that will provide CDR metrics that are easier to read than the built in CUCM Reporting Tool. This allows you to access a user friendly dashboard to analyze call volume/quality.
Reports can be made on all incoming, outgoing and internal phone calls (if any) from the CDRs (Call Detail Records) of the Cisco Unified Communications Manager (CallManager). All Cisco CUCM reports can be scheduled.
If you use multiple PBXs and Unified Communications from several PBX manufacturers, you can use them in the same solution. Also you can intergrate your companies mobile telephone traffic in the same solution.
Questions about Call Analysis, Call accounting & Call Reporting for Cisco?
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