AI Reporting for Skype for Business
Codie™ Skype for Business AI Reporting Bot

Very exciting times as we announce our AI Bot – CODIE. She allows you to use your Skype for Business IM box to chat and ask her to run Skype for Business reports. She harnesses the power of MAF ICIMS™…

New release MAF ICIMS™ V3.00046
New release MAF ICIMS™ V3.00046

With a constant focus on the user-friendliness of our solutions, we have again added some nice improvements and cool extra features. These new features are there to help network and system administrators. They ensure that the UC user experience is…

Skype for Business Response Group Performance Reporting
Response Group Statistics Performance Map new feature to MAF ICIMS™

MAF InfoCom™ adds Response Group Statistics Performance Map to MAF ICIMS™. Skype for Business Response Groups allows users to create queues and routing incoming traffic to designated persons known as agents. The MAF ICIMS™ Response Group Statistics Performance Map gives…