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Call Management, Accounting
Detailed reporting, monitors and dashboards for Unified Communications

MAF ICIMS™ Call Management & Call Accounting

MAF ICIMS UC Reporting Inbound Call Handling Dashboard

Less effort, optimal insight into all your communications

MAF ICIMS™ Call Management and Call Accounting helps you understand where you can save money, supports various (IP)BBX’s, UC’s and locations and provides insight in fixed, mobile and data services from different providers. MAF InfoCom™ Call Management and Call Accounting provides insight into budgets, subscription fees and accessibility including active and inactive lines.

With MAF InfoCom™ Call Management and Call Accounting you signal abuse easily and gain insight into trends by the continuous building of historical data.

Save 15% to 30% on your communication costs

MAF ICIMS™ Call Management and Call Accounting saves you time to obtain the required data and costs by monitoring your bills. Make a comparison of your expenses when using another provider. MAF ICIMS™ Call Management and Call Accounting allows you to easily determine future budgets and efficiently use the telecommunications facilities. You can charge fixed, mobile and data both internally and externally.

Cloud Based or On-Premises

MAF ICIMS™ Call Management and Call Accounting is is a fully managed service and as such, allows absolutely no demands on your infrastructure. You will never bear the cost of software, software updates, software upgrades, support agreements, rate tables, and hardware. You are relieved of system management, system recovery, OS licenses and trouble shooting on location.

Practical

MAF ICIMS™ Call Management and Call Accounting you can use services from multiple providers without any administrative hassle and you gain insight into your call details through the internet. You can give users access to only the information they are allowed to see. The reports which MAF ICIMS™ Call Management and Call Accounting provides you with can be sent automatically to you in text, graphical or in a format so you can import in into your financial administration system.

MAF ICIMS UC Reporting Employee Inbound Call Summary Dashboard
MAF ICIMS UC Reporting Answered Call Queues Dashboard
MAF ICIMS UC Reporting Top Destinations Dashboard

Information & Contact:

Questions about MAF ICIMS™ Call Management & Call Accounting? Call us at +3172-8200205 or mail us at info@mafinfo.com

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Monitoring • Analytics • Reporting • Recording • Queue, License and DID Management

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