MAF ICIMS™ Call Analysis, Call Accounting & Call Reporting for Avaya
Avaya Call Analysis, Call accounting & Call Reporting
MAF ICIMS™ reporting for Avaya records all incoming, outgoing and internal calls (if present) from the CDRs (Call Detail Records) from Avaya. All Avaya platforms and all output formats are supported such as Avaya Communication Manager, Avaya IP Office, Avaya Aura, Avaya Communication Server but also all older systems.
If you use multiple PBXs from other manufacturers or Unified Communications you can use them in the same solution. Also, the integration of mobile telephone traffic belongs to the possibilities.
Avaya is a leader in IP telephony (VoIP), unified communications and call center solutions. We know many Avaya users among our customers and have gained considerable experience on these systems over the last nearly 20 years.
In 2004, Avaya acquired the German Tenovis. MAF InfoCom™ also supports all Bosch (Tenovis) Telephone exchanges (PBX, PABX). In 2009, Avaya acquired Nortel. MAF InfoCom ™ also supports all Nortel telephone systems (PBX, PABX.
MAF ICIMS is a reporting tool for Avaya. It allows you to do cost registration, call management and accounting. So if you are in need for an Avaya call reporter or Avaya reporting don’t look further. MAF ICIMS is the best Call Accounting software for Avaya, providing you Avaya billing information and CDR reporting.
Questions about Call Analysis, Call accounting & Call Reporting for Avaya?
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