• Articles
  • Blog & News

info@mafinfo.com | Call now +3172-8200205

Logo
  • About
  • Products
  • Solutions
  • Partner
  • Resources
  • Contact
Demo or free trial
MAF InfoCom
  • About
  • Products
  • Solutions
  • Partner
  • Resources
  • Contact
Academy
How to enable monitoring on Skype for Business Server

Installation and Configuration of Skype For Business Monitoring Server

On this webpage you’ll find a description for installation and configuration of Skype For Business (SfB) Monitoring Server. The Skype for Business Monitoring Server provides insight about your Skype For Business deployment and allows you to collect information about your Skype for Business environment so that you can report on this with MAF ICIMS™, Monitoring, Analytics and Reporting for Skype for Business and Microsoft Teams.

For Skype for Business Monitoring deployment you need Monitoring Agent and Monitoring Database.

Monitoring Agent is by default installed and activated on all front end servers but needs to be enabled and configured to work.

Monitoring Database could be installed on either SQL Server or in integration with the Exchange Server.

Set-up

Run Topology Builder in admin mode on your Skype for Business Server and select your Front End pool.

Under Associations –> Monitoring SQL Server store: Not associated

Right mouse click –> Action menu –> Edit properties…

Click General –> Go to Monitoring (CDR and QoE metrics) –> Select Monitoring Checkbox.

Under Monitoring SQL Server store –> Select previously defined SQL server (or define a new one).

 

Please note that If you have set up a mirror database for your monitoring database then you must also associate the Monitoring Reports with the mirror database. Single Monitoring Server can be associated with multiple Front End pool.

 

Go to Front End Pool to make sure that Monitoring SQL Server store shows the right FQDN.

Left console tree –> Skype for Business Server –> Right mouse click –> Publish Topology…–> Next on Publish the topology.

Create database page –> Select Database, Check that the database is selected –> Click Next.

Publishing Wizard Complete –> Check that the topology was successfully published –> Click Finish.

Launch Skype For Business PowerShell –> Run command: Install-CsDatabase –LocalDatabases

Connect to the SQL Server (monitoring back-end) –> Check if ‘LcsCDR’ and ‘QoEMetrics’ are there.

Now check if the Skype for Business SQL Server Reporting Services are correctly installed.

On Microsoft SQL Server 2008 R2: Start –> All Programs –> Microsoft SQL Server 2008 R2 –> Configuration Tools –> Reporting Services Configuration Manager.

On Microsoft SQL Server 2012: Start –> All Programs –> Microsoft SQL Server 2012àConfiguration Tools–> Reporting Services Configuration Manager.

Select Reporting Services Configuration Connection –> Check Server Name and Report Server Instance box –> Click ‘Connect’.

The Reporting Service Configuration Manager should now show in the Report Server Status pane that  SQL Server Reporting Services has been installed and that the Reporting Services are currently running. Ensure that the database is listed next to the Report Server Database Name label.

Install Monitoring Server Reports

Go to Skype For Business Deployment Wizard on the Front End Server.

Deployment Wizard –> Click Deploy Monitoring Reports to start the Deploy Monitoring Reports wizard –> Click Next and provide credential and group information. Last page will present the monitoring URL report.

Enable CRD & QoE

Finally to begin your data collection for reporting Skype for Business in MAF ICIMS™ you need to enable CDR and QoE monitoring.

Run following command to enable CDR monitoring at the global scope;

Set-CsCdrConfiguration -Identity “global” -EnableCDR $True

Run following command to enable QoE monitoring at the global scope;

Set-CsQoEConfiguration -Identity “global” -EnableQoE $True

That’s it, you’re done!

Share
Tagged with:
Academy Analytics and Reporting Skype for Business

Home » Articles » Installation and Configuration of Skype For Business Monitoring Server

You May Also Like

Skype for Business and Teams Response Group Reporting
Skype for Business and Teams Response Group Reporting
Teams and Skype for Business AI Reporting Bot
Codie Teams & Skype for Business AI Reporting Bot
MAF ICIMS™ Detailed Teams and Skype for Business Monitoring & Reporting
MAF ICIMS™ Detailed Teams and Skype for Business Monitoring & Reporting
MAF ICIMS Skype for Business Reporting App
MAF MyS4B™ Skype for Business Self Service App

Monitoring • Analytics • Reporting • Recording • Queue, License and DID Management

Contact Us

info@mafinfo.com
Call now +3172-8200205

Products & Solutions

  • Products
  • Solutions

Learn more

  • Articles
  • Resources
  • Blog & News

Copyright © 2023 MAF InfoCom™ | All Rights Reserved | Terms of Use  | Privacy Statement | General Service Conditions
Software Maintenance and Support Conditions |GDPR Compliance | Data Processing Addendum | GDPR Technical and Organizational Measures