Unified Communications Device Management
Overview of devices firmware
Good and poor quality devices
Devices quality trend
Device types overview
Its flexible, it is user defined
Unified Communications Device Management Complicated?
Not with MAF DMS™
Device Management for Headset and Devices
Device Management, reporting and inventory of your headsets and devices
Why MAF DMS™
MAF DMS™ is an additional module to MAF ICIMS™ providing inventory details, device management and quality reporting of Jabra and Poly headsets. It allows you to realize productivity gains whilst driving the user adoption of devices. The integration with MAF ICIMS™ allows end-to-end visibility of both headset and UC&C call quality with support for Microsoft Teams, Skype for Business, Amazon Chime and Connect, Cisco and many others. Combine MAF ICIMS™ and MAF DMS™ to give you that single pane of glass view of both your UC&C platform and associated devices for ultimate device management.
Customizable daily charts
Headset and Devices Management Dashboard
Customizable daily device management dashboards show you:
Device firmware: The number of device on the most current firmware
Device types: The percentage of different devices used across the organization
Low/high quality devices: The top 10 device types by poor/best quality
Quality trend: An overview of combined UC&C and device quality performance
Why you will love MAF DMS™
Stacked With Features
- Delivery from the cloud and on-prem
- Quick and simple installation
- Integrated with MAF ICIMS™
- Synchronization with AD
- Comprehensive security policies allowing for role based access
- Device inventory
- Firmware overview
- Bulk assign firmware and tasks
- Customizable dashboards
- Flexible reports
- Speed up tasks
- Quick allocation of devices
- Call Quality
- Device performance
- User Adoption
- Easy to use
Simply manage and report on your devices with MAF DMS™
Make the most out of your investment in UC&C headsets and devices
Device inventory by user showing the following fileds: Employee, Vendor, Model, Firmware, Device ID, Client version, Endpoint, User, First seen, Last seen
Device inventory list showing all available firmware versions for each device type: Vendor, Version, Description, Release date and Adoption % of that firmware version
Detailed description of each firmware version
Ability to bulk assign the firmware to All, Device, Organization unit or location
Headset & Device Call Quality Information
Monitor Your Call Quality
MAF DMS™ displays call quality information from your headsets, from your devices and also from your Unified Communications & Collaboration platform. As a result this gives you a unique insight into the quality of service. This is essential to ensure customer satisfaction, both internally and externally.
Adoption and use of approved devices
Increase User Adoption
Ensure the highest levels of call quality and highlight the use of None Approved Devices (NADs) to ensure that your UC&C strategies have been adopted and use of approved devices is at the required level.
Systems that we support
Are we compatible
MAF DMS™ Device Management System for headsets and devices is compatible with Jabra® and Poly®.
Overview of devices firmware, brand, users
Device Inventory Management
Quickly view the allocation of headsets and devices across the organization including firmware versions and usage stats associated with a user’s device.
Bulk task firmware update and settings
Manage Your Resources
Use the bulk function of MAF DMS™ to speed up the tasks of updating device firmware and basic device settings whilst reducing the risk of human error.